Support Center
Software & Drivers
Firmware Updates
• F Serial G32F103CB_V1.2.0 (Release Date: 20250803_1720_H50_Xmax240Ymax145_10P)
• F Serial GD32F303_V1.2.0 (Release Date: 20250803_1628_H50_Xmax750Ymax400_20P)
• F Serial GD32F303_V1.2.0 (Release Date: 20250803_1726_H50_Xmax1400Ymax400_10P)
• E Serial Not238-GD32F303_V1.2.0 (Release Date: 20250708_1600_H71_Xmax1000Ymax400_10P)
• E Serial 238-3ch-5-GD32F303_V1.2.0 (Release Date: 20250625_1958_H71_Xmax1000Ymax400_10P)
• E Serial 238-3ch-5-GD32F303_V1.2.0 (Release Date: 20250625_1959_H71_Xmax1000Ymax400_10P)
• K Serial AM_IRH_F435_V2.2.0 (Release Date:20250429_1209_H71_Xmax750Ymax750_20P)
Drivers
• MacOS Driver Pack(only Vid 2309)
Tools & Utilities
• Touch Diagnostic & Calibration Tool (touch.exe 25-0108)
• Touchscreen TUIO Service Program – Download & Setup Guide
Features:
- Supports up to 8 touchscreens simultaneously
- Maximum 32 touch points per individual screen
Installation Instructions:
- Copy the compressed file (TuioService.zip) to the host computer connected with Touchscreen devices
- Place the file in your desired location and extract “TuioService.zip”
- Locate “Tuio.exe” in the extracted folder and run the executable
- The console window will display real-time operation status of the TUIO service
Note: The program currently doesn’t have auto-start functionality. Please configure your system settings to launch Tuio.exe automatically at startup.
Documentation & Resources
3D Installation Videos (NEW!)
• Installation: 3D guide for touch frames
• Embedded Panel Integration: Alignment and sensor placement tutorial
• Troubleshooting Mounting Issues: Visual solutions for common errors
Technical Documents
• User Manuals (PDF/Online)
• API Developer Guide
• Installation Specifications
• Compliance Certifications
Technical Support
Contact Our Team
• Email: [email protected]
• Phone: +86 186-0139-4487 (Mon-Fri, 9:00 AM – 6:00 PM GMT+8)
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